We are committed to providing 24/7 access to medical advice and care. When the office is closed, simply call the main number (713-455-7777) for recorded instructions on how to reach us. Our on call nurse triage service (1-877-728-0402 ) is also available to answer questions after hours. These calls should be limited to urgent problems that cannot reasonably await regular office hours.
Please be advised that Medicaid also has its own nurse line: the Medicaid Nurse First Advice line is a toll-free, round-the-clock number found on your Medicaid card.
IF you leave a message with us, make sure to unblock your phone “call block,” and keep phone lines open so that we can return your call in a timely manner. Be sure that you have your cell phone on and will be in an area where you can receive calls. Allow 30 minutes for a nurse to return your call.
ALWAYS CALL US BEFORE HEADING TO THE ER or urgent care center.
Many times we can provide the most appropriate care in your medical home. If we are unable to do so, we can assist you in determining the best place for you to receive care and can communicate key health issues to other physicians as well as provide care coordination and follow-up.